{"id":461,"date":"2023-06-22T11:43:48","date_gmt":"2023-06-22T11:43:48","guid":{"rendered":"https:\/\/xstore.8theme.com\/elementor2\/web-agency\/?page_id=461"},"modified":"2026-06-15T22:22:47","modified_gmt":"2026-06-15T22:22:47","slug":"service","status":"publish","type":"page","link":"https:\/\/fribrasursas.com\/?page_id=461","title":{"rendered":"Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"461\" class=\"elementor elementor-461\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-21f1fcdf elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"21f1fcdf\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2db650d4\" data-id=\"2db650d4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75430d53 elementor-widget elementor-widget-heading\" data-id=\"75430d53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Procedimiento <br>\nPQRS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-18480df5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"18480df5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-custom\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3a03d63e\" data-id=\"3a03d63e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b4d472 elementor-align-left elementor-widget elementor-widget-etheme_icon_box\" data-id=\"2b4d472\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;icon_type&quot;:&quot;text&quot;}\" data-widget_type=\"etheme_icon_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"etheme-icon-box etheme-icon-box-icon-position-top\">\n        \n                            \n                <div class=\"etheme-icon-box-icon etheme-icon-box-icon-type-text\">\n        \n                                            <span><\/span>\n                                \n                <\/div>\n            \n                <div class=\"etheme-icon-box-content\">\n\t\t\n                                        \n                                            <h3 class=\"etheme-icon-box-title\">\n                            <span>Atenci\u00f3n<\/span>\n                        <\/h3>\n                    \t\t\n                                            <p class=\"etheme-icon-box-description\">\n                            Estimado cliente, tiene derecho a presentar sus PQR (peticiones, quejas, reclamos) en cualquier momento a trav\u00e9s de nuestros canales de atenci\u00f3n.                        <\/p>\n                    \n                            \n                <\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-7f39f088\" data-id=\"7f39f088\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-79f0113 elementor-align-left elementor-widget elementor-widget-etheme_icon_box\" data-id=\"79f0113\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;icon_type&quot;:&quot;text&quot;}\" data-widget_type=\"etheme_icon_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"etheme-icon-box etheme-icon-box-icon-position-top\">\n        \n                            \n                <div class=\"etheme-icon-box-icon etheme-icon-box-icon-type-text\">\n        \n                                            <span><\/span>\n                                \n                <\/div>\n            \n                <div class=\"etheme-icon-box-content\">\n\t\t\n                                        \n                                            <h3 class=\"etheme-icon-box-title\">\n                            <span>Web<\/span>\n                        <\/h3>\n                    \t\t\n                                            <p class=\"etheme-icon-box-description\">\n                            Radique su PQR digitalmente mandando un correo a pqrs@fibrasursas.com o dirigiendose al link de nuestro PQRS.\n\n\n                        <\/p>\n                    \n                            \n                <\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4568e271\" data-id=\"4568e271\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e8d17d0 elementor-align-left elementor-widget elementor-widget-etheme_icon_box\" data-id=\"e8d17d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;icon_type&quot;:&quot;text&quot;}\" data-widget_type=\"etheme_icon_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"etheme-icon-box etheme-icon-box-icon-position-top\">\n        \n                            \n                <div class=\"etheme-icon-box-icon etheme-icon-box-icon-type-text\">\n        \n                                            <span><\/span>\n                                \n                <\/div>\n            \n                <div class=\"etheme-icon-box-content\">\n\t\t\n                                        \n                                            <h3 class=\"etheme-icon-box-title\">\n                            <span>Generalidades<\/span>\n                        <\/h3>\n                    \t\t\n                                            <p class=\"etheme-icon-box-description\">\n                            Recuerda que las peticiones, quejas, recursos o solicitudes ser\u00e1n atendidos dentro de los quince (15) d\u00edas h\u00e1biles siguientes a la fecha de su radicaci\u00f3n.                        <\/p>\n                    \n                            \n                <\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-e11a5a8 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"e11a5a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/pqrs.fribrasursas.com\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">PQRS<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Procedimiento PQRS Atenci\u00f3n Estimado cliente, tiene derecho a presentar sus PQR (peticiones, quejas, reclamos) en cualquier momento a trav\u00e9s de nuestros canales de atenci\u00f3n. Web&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-461","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fribrasursas.com\/index.php?rest_route=\/wp\/v2\/pages\/461","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fribrasursas.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fribrasursas.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fribrasursas.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fribrasursas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=461"}],"version-history":[{"count":27,"href":"https:\/\/fribrasursas.com\/index.php?rest_route=\/wp\/v2\/pages\/461\/revisions"}],"predecessor-version":[{"id":2396,"href":"https:\/\/fribrasursas.com\/index.php?rest_route=\/wp\/v2\/pages\/461\/revisions\/2396"}],"wp:attachment":[{"href":"https:\/\/fribrasursas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}